Urgent and additional support

There may be times when you need support more urgently than therapy can offer, including between sessions. I’ve included some organisations below that may be able to offer more immediate support.

Immediate help

If you need urgent support, the services below can help you access the right help quickly.

999

Call 999 if someone’s life is at risk, or if you or someone else is in immediate danger. You can also go to your nearest A&E department.

Phone:
999
Available:
24 hours a day, 365 days a year

NHS 111

If you need urgent mental health support but it isn’t an emergency, call NHS 111 and select the mental health option. This can connect you to support from a trained mental health professional.

Phone:
111, then select the mental health option
Online:
www.111.nhs.uk
Available:
24 hours a day, 365 days a year
Website:
www.nhs.uk

Emotional support

These organisations offer emotional support, information or someone to talk to when things feel difficult.

Samaritans

Samaritans provide confidential, non-judgemental support for anyone who is struggling. Whether you’re experiencing suicidal thoughts, feeling overwhelmed, or simply need someone to listen, you can get in touch at any time.

Phone:
116 123
Available:
24 hours a day, 365 days a year
Website:
www.samaritans.org

Shout

Shout is a free, confidential text support service for anyone who is struggling or finding things difficult. Whether you’re feeling anxious, overwhelmed, in crisis, or simply need someone to talk to, you can text for support at any time.

Text:
SHOUT to 85258
Available:
24 hours a day, 365 days a year
Website:
www.giveusashout.org

Mind

Mind offers information, advice and support for anyone struggling with their mental health. They can help you better understand how you’re feeling and explore the support available to you.

Phone:
0300 102 1234
Available:
Monday to Friday, 9:00am – 6:00pm, excluding bank holidays
Website:
www.mind.org.uk

SANE

SANE provides emotional support, guidance and information for anyone struggling with their mental health. Whether you’re looking for help for yourself or you’re worried about someone close to you, you can speak to someone who will listen with compassion and without judgement.

Phone:
0300 304 7000
Available:
Every day, 4:00pm – 10:00pm
Website:
www.sane.org.uk

Specialist support and advice

These organisations offer support for particular experiences, situations or communities.

Men’s Advice Line

Men’s Advice Line offers confidential support to men experiencing domestic abuse. Whether you’re looking for someone to talk to, want to understand your options, or need practical advice, they’re there to listen and help you explore the support available.

Phone:
0808 801 0327
Available:
Monday to Friday, 10:00am – 8:00pm
Website:
www.mensadviceline.org.uk

SurvivorsUK

SurvivorsUK offers specialist support for men, boys and non-binary people who have experienced unwanted sexual activity. Whether you’re looking for someone to listen, practical guidance, or support to decide what feels right for you, they’re there to support you at your own pace.

Phone:
0808 801 0332 (Monday to Friday, 10:00am – 12:00pm)
SMS:
07860 031252 (Monday to Sunday, 12:00pm – 8:00pm)
Live chat:
www.survivorsuk.org (Monday to Sunday, 12:00pm – 8:00pm)
Website:
www.survivorsuk.org

Beat

Beat offers support for anyone affected by an eating disorder, whether you’re worried about yourself or someone you care about. They can help you better understand what you’re experiencing and explore the support available to you.

Phone:
0808 801 0677
Available:
Monday to Friday, 3:00pm – 8:00pm
Website:
www.beateatingdisorders.org.uk

Switchboard

Switchboard offers confidential support for LGBTQIA+ people, as well as anyone questioning their sexuality or gender identity. Whether you’re looking for someone to listen, information, or support to explore what’s right for you, you’ll be speaking to a trained LGBTQIA+ volunteer.

Phone:
0800 0119 100
Live chat:
www.switchboard.lgbt
Available:
Every day, 10:00am – 10:00pm
Website:
www.switchboard.lgbt

PAPYRUS

PAPYRUS provides confidential suicide prevention support for people under 35 who are experiencing suicidal thoughts. They also support anyone who is worried about someone under 35 and wants advice or guidance to help keep them safe.

Helpline:
HOPELINE247
Phone:
0300 102 2470
Text:
HOPE to 88247
Live chat:
www.papyrus-uk.org
Available:
24 hours a day, 365 days a year
Website:
www.papyrus-uk.org

Cruse Bereavement Support

Cruse Bereavement Support offers support to anyone who is grieving the death of someone important to them. Whether your loss is recent or happened some time ago, they can help you make sense of what you’re going through and find the support that’s right for you.

Phone:
0808 808 1677
Available:
Monday, Wednesday, Thursday and Friday, 9:30am – 5:00pm • Tuesday, 1:00pm – 8:00pm
Website:
www.cruse.org.uk

Not sure where to start?

If you’re not sure which service is right for you, or you haven’t found something above that feels specific to your situation, these directories can help you find support that’s relevant to your needs and where you live.

Hub of Hope

Hub of Hope is a national directory that helps you find mental health and wellbeing support in your local area. If you’re not sure where to turn, it can help you discover services near you, including charities, community groups and NHS support.

Website:
www.hubofhope.co.uk

Find A Helpline

Find A Helpline is an international online directory of trusted helplines, covering mental health, abuse, substance use, grief and many other issues. If you’re outside the UK, or can’t find the right support above, it can help you find services wherever you are.

Website:
www.findahelpline.com

This information was last checked in June 2026. I do my best to keep these details up to date, but it’s always worth checking the organisation’s own website for the most current information.